Good to our Community. Good to our People. Good to our Customers.
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Jaquelina E.,Lakewood, Colorado, January '12
I have tried to refi twice now and both times couldn't complete process because of different issues. My Loan Specialist was awesome in keeping me p....
Our Mortgage Specialist was a true professional, always keeping us informed along the way. He is a great ambassador for Voyage. I would highly reco....
I was a bit wary of refinancing our mortgage over the internet, but the experience was comfortable and the outcome fantastic! We will recommend Voy....
My Loan Specialist was amazing in our loan process. We did not think it was possible to refinance our house in this bad economy but he did it. He w....
It has been a pleasure working with my Loan Specialist. The experience has vastly exceeded my expectations. I truly appreciate his exceptional serv....
Bridget S., Sherman Oaks, California, December '11
My Loan Specialist was very professional and kept me up to date on all facets of the process. The timeframe in which we completed the refinance was....
After a misunderstanding about "lock-in rate procedure", my loan officer worked constantly to obtain the lowest rate possible. i was very happy wit....
Communication was key during the entire process and my Loan Specialist always returned my calls and provided me with the answers I was looking for.....
My Loan Specialist was fantastic to work with!! He kept me up on everything and was just wonderful with all details! I have already sent his name t....
We were very impressed with the professionalism, friendliness, and clarity of the communications we have had with all members of the Voyage staff. ....
My Loan officer made a tedious process more easy to cope with. He was attentive, cordial and on target with every detail. Did not swamp us with all....
I can't tell you how much I appreciated all of our Loan Specialist's help through the loan process. He was patient and always took the time to expl....
I have been in the mortgage industry for 26 years and this simply was the best experience I have ever dealt with. I would highly recommend. My Loan....
Just a quick note to let you know what a pleasure it was to work with you on the refinance of our mortgage. You made the entire process very easy a....
I am writing out of pure astonishment in the diligence and persistence of your Loan Mortgage Specialists. I have been trying to refinance our home ....
My Loan Specialist was very professional, informative and worked very hard during the loan process. He made the loan process very easy and took goo....
My wife and I worked together with my Loan Specialist and he made this process about as smooth as can be. He was available - and informed ! - with ....
I found Voyage Home Loans on Zillow.com. My Loan Specialist called me and I told him that I was looking to buy a home. He was very informative with....
I got in contact from a letter that I got int he mail and my Loan Specialist was very helpful. He explained everything to me in great detail, put m....
My Loan Specialist was a great loan officer, he worked hard to help me refinance my loan. It is not easy to get my loan approved by underwriters as....
Many banks and loan officers turned me down, but my Loan Specialist and his team [at Voyage] made it happen. I'm very pleased with the whole proces....
My mortgage specialist did a great job. He kept me informed and gave me no bull when it came down to the facts... and that's what is needed. But ab....
My loan specialist was great! He worked very hard and got me a better rate than I expected!My loan specialist was great! He worked very hard and go....
My loan officer kept his cool and was patient in spite of my onslaught of questions and hesitations. He was personable and real, which helped me to....
I had one of the easiest, most painless processes I've ever dealt with. My Loan Specialist assured me up front that he wouldn't move forward with t....
I had one of the best loan officers I have ever worked with! He was honest, kept you informed and does his very best to do the loan that's best for....
I felt my Loan Specialist did a great job. He was very forthcoming about the processes of acquiring the loan. He was also very personable and easy ....
We really appreciate my Loan Specialist and everything that he has done for us. All his time and effort he put into our loan (to make it happen) wa....
I just wanted to take a moment and thank you for your ongoing flexibility and willingness to respond to all my questions and concerns with aplomb. ....
My Loan Specialist kept me aware of changes in the mortgage market. She was patient with all my questions and was able to quickly calculate various....
My Loan Specialist is the most personable, flexible, easy going person. This is quite the opposite of me, so you can imagine all the headaches I ga....
My Loan Specialist kept me aware of changes in the mortgage market. She was patient with all my questions and was able to quickly calculate various....
We want to thank your office in Sacramento, and my Loan Specialists in particular, for outstanding care and service during our recent refinancing o....
My Loan Specialist is an outstanding specialist. I enjoyed working with him immensely. He was very knowledgable, understanding and empathetic to my....
We are very pleased with our new mortgage and with the services provided by Voyage. The refinance process went smootly with only positive result du....
My Loan Specialist was a dream come true! She made the whole process easy. She took the time to answer my questions and there were a lot of them! S....
My Loan Specialist really pulled through at the last minute. He was able to process my loan with the new laws within 2 weeks and saved me over $5,0....
Thanks to my Loan Specialist for conatcing me when rates dropped and for making it possible for refinacing bother of our mortgages. BTW, The initia....
Voyage Home Loans is a progressive mortgage company committed to providing honest and reliable service. We are an organization that cares deeply for the welfare of our clients, employees, community and environment. We take the time to thoroughly educate our clients on the loan process, while ensuring we do everything possible to make our client’s biggest investment a source of joy for many years to come.
How It All Started
In 2007, two successful, smaller businesses merged to form Voyage Home Loans. Today, the company has grown to over 100 employees with thriving branches across America, and was honored in October 2009 with the prestigious A+ Employees’ Choice Award from the Sacramento Business Journal.
Voyage is not only pleased to offer the best loan services available, but we are proud to be deeply involved in community and Green efforts, while giving back to local and national charities on a regular basis.
See our Goodwill section for a more detailed look at our brand and our endeavors.
Your Feedback Matters
We are committed to making each and every experience with Voyage a smooth and reliable one. To ensure that our customer service remains at the forefront of the industry, we offer three separate opportunities during and after the loan process to fill out a survey about your experience.
These surveys are entirely voluntary, though we appreciate all feedback and take every piece of criticism and praise to heart
Within three days, you will receive an e-mail from our president's office, asking about how your experience has been.
Before the closing of your loan, you will be sent either another e-mail survey or a call from our operations team, checking with you to make sure that your experience has been a positive one.
Voyage cares greatly about you, and we always look forward to seeing your feedback. Our performance and expertise is something we take great pride in, and we welcome any comment that you would like to give us.
We know the voyage throughout the last couple of years has been tumultuous and hard for many homeowners. Whether it is securing our clients’ loans or assisting those in need, we are always ready to help out.
Within three days, you will receive an e-mail from our president's office, asking about how your experience has been.
Voyage Home Loans
10304 Placer Lane, Sacramento | CA 95827 | Phone: 888-654-9411 | Fax: 916-504-4590